Last updated: September 3, 2026
These terms govern your use of the Novae Wellness website and related services. By using this site, you agree to them. This page is general information and is not a substitute for legal advice.
Not medical advice
Content on this site is for general educational purposes and does not create a clinician–patient relationship. It is not a substitute for individualized medical advice, diagnosis, or treatment. Always consult a qualified clinician about your specific situation.
Medical emergencies
Do not use this website for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.
Telehealth services
Telehealth visits are available to patients physically located in states where our clinicians are licensed. Care is provided at the clinician's discretion, and some conditions require in-person evaluation. Treatment, including any prescription, is never guaranteed.
Eligibility and accounts
You must be 18 or older to use our services. You agree to provide accurate information and to keep any account credentials confidential.
Payments, memberships, and cancellations
Fees, membership terms, and cancellation or no-show policies are disclosed before you enroll or schedule. Memberships renew on the stated schedule until cancelled. Payments are non-refundable except where required by law or stated otherwise.
Acceptable use
You agree not to misuse the site, attempt unauthorized access, disrupt its operation, scrape content, or use it for unlawful purposes.
Intellectual property
All text, images, logos, and other content on this site are owned by Novae Wellness or its licensors and may not be reproduced without permission.
Third-party links
We may link to third-party sites or embed third-party services. We are not responsible for their content or practices.
Disclaimers and limitation of liability
The site is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Novae Wellness is not liable for indirect, incidental, or consequential damages arising from your use of the site.
Changes and governing law
We may update these terms at any time; continued use means you accept the changes. These terms are governed by the laws of the State of California.
Contact
Questions? We offer telehealth across California — email hello@mynovaewellness.com or text (559) 702-0860.